Work Glow App Design

Work Glow App Design

Work Glow App Design

ROLE

UX Researcher & Designer

UX Researcher & Designer

UX Researcher & Designer

YEAR

2021

2021

2021

Weather app image
Weather app image
Weather app image

Project Description

Project Description

Project Description

Interaction design project to practice problem-solving skills and end-to-end product design.

Interaction design project to practice problem-solving skills and end-to-end product design.

Interaction design project to practice problem-solving skills and end-to-end product design.

Background

COVID-19 initiated the migration of in-person work and school to be primarily online, and done from home. Largely inspired by my experience finishing my degree virtually while living in a house with 10 people, I was looking for a solution to help students and professionals working from home maintain focus and minimize distractions.

Task

Create an app that helps users be productive in a work-from-home environment and find a way to facilitate social connection that colleagues, classmates, and friends are missing out on

Process

Process

Process

Problem Identification

The first step was to choose a problem I would like to solve (I didn't have too much trouble with this part!).

Discovery Research

User interviews, competitive analysis, storyboard.

Design Phase

Concept sketches, wireframes, user feedback.

Final Prototype and Project Presentation

Developed end to end prototype for final class presentation.

Determining the Problem

Determining the Problem

Determining the Problem

I was inspired to work on this project mainly because of my experience finishing school online. After 3 years of in-person classes, library and study room access, the entirety of my senior year classes were done online, and I was doing all my work from my house. While this was a great bonding experience for me and the people I lived with, it also made it very hard to maintain focus and productivity.

I was inspired to work on this project mainly because of my experience finishing school online. After 3 years of in-person classes, library and study room access, the entirety of my senior year classes were done online, and I was doing all my work from my house. While this was a great bonding experience for me and the people I lived with, it also made it very hard to maintain focus and productivity.

I was inspired to work on this project mainly because of my experience finishing school online. After 3 years of in-person classes, library and study room access, the entirety of my senior year classes were done online, and I was doing all my work from my house. While this was a great bonding experience for me and the people I lived with, it also made it very hard to maintain focus and productivity.

Gathering Insights

Gathering Insights

Gathering Insights

Of course I had my own personal insight into what helps me stay focused and productive, but my first step was to identify my target users and get an idea of their perspective, preferences, and motivations.

I wanted to design a solution that could encompass the needs of both students and working professionals. To begin, I interviewed a total of 8 participants comprised of high school students, college students, and corporate professionals, ranging from ages 18-55.

In terms of priorities for optimizing focus conditions, I identified 4 common themes across participant answers.

Of course I had my own personal insight into what helps me stay focused and productive, but my first step was to identify my target users and get an idea of their perspective, preferences, and motivations.

I wanted to design a solution that could encompass the needs of both students and working professionals. To begin, I interviewed a total of 8 participants comprised of high school students, college students, and corporate professionals, ranging from ages 18-55.

In terms of priorities for optimizing focus conditions, I identified 4 common themes across participant answers.

Of course I had my own personal insight into what helps me stay focused and productive, but my first step was to identify my target users and get an idea of their perspective, preferences, and motivations.

I wanted to design a solution that could encompass the needs of both students and working professionals. To begin, I interviewed a total of 8 participants comprised of high school students, college students, and corporate professionals, ranging from ages 18-55.

In terms of priorities for optimizing focus conditions, I identified 4 common themes across participant answers.

Managing Tasks

Lighting

Ambient Noise

Breaks

Competitive Analysis

Competitive Analysis

Competitive Analysis

While brainstorming how I could combine these core values into my eventual solution, I did a miniature competitive analysis to determine where the market was at with productivity apps.

Of course I had my own personal insight into what helps me stay focused and productive, but my first step was to identify my target users and get an idea of their perspective, preferences, and motivations.

I wanted to design a solution that could encompass the needs of both students and working professionals. To begin, I interviewed a total of 8 participants comprised of high school students, college students, and corporate professionals, ranging from ages 18-55.

In terms of priorities for optimizing focus conditions, I identified 4 common themes across participant answers.

While brainstorming how I could combine these core values into my eventual solution, I did a miniature competitive analysis to determine where the market was at with productivity apps.

Some of the platforms I looked at included Notion, Trello, and online Pomodoro timers. Notion and Trello are popular platforms for managing tasks, but don't incorporate any of the other core values. Simple online Pomodoro timers only facilitated breaks for focus times.

Some of the platforms I looked at included Notion, Trello, and online Pomodoro timers. Notion and Trello are popular platforms for managing tasks, but don't incorporate any of the other core values. Simple online Pomodoro timers only facilitated breaks for focus times.

Some of the platforms I looked at included Notion, Trello, and online Pomodoro timers. Notion and Trello are popular platforms for managing tasks, but don't incorporate any of the other core values. Simple online Pomodoro timers only facilitated breaks for focus times.

Proposed Design Solution

Proposed Design Solution

Proposed Design Solution

Mobile app with companion lamp that allows users to set their ideal focus settings

- Light
- Pomodoro timer
- Synchronized focus sounds/music
- Color chat feature

Mobile app with companion lamp that allows users to set their ideal focus settings

- Light
- Pomodoro timer
- Synchronized focus sounds/music
- Color chat feature

Mobile app with companion lamp that allows users to set their ideal focus settings

- Light
- Pomodoro timer
- Synchronized focus sounds/music
- Color chat feature

Determining the Core Functions

Determining the Core Functions

Determining the Core Functions

To get a sense of how I wanted to incorporate all these features, I made a storyboard envisioning the headspace of a potential user. This helped me narrow in on key screens and map the user journey.

To get a sense of how I wanted to incorporate all these features, I made a storyboard envisioning the headspace of a potential user. This helped me narrow in on key screens and map the user journey.

To get a sense of how I wanted to incorporate all these features, I made a storyboard envisioning the headspace of a potential user. This helped me narrow in on key screens and map the user journey.

From there, I was able to begin preliminary sketches for the app's core screens.

From there, I was able to begin preliminary sketches for the app's core screens.

From there, I was able to begin preliminary sketches for the app's core screens.

Core screens include onboarding and account setup, home screen, working stats, and "Glow Mode" setup, which includes adjusting lamp color & brightness, timer, and sound settings.

Core screens include onboarding and account setup, home screen, working stats, and "Glow Mode" setup, which includes adjusting lamp color & brightness, timer, and sound settings.

Core screens include onboarding and account setup, home screen, working stats, and "Glow Mode" setup, which includes adjusting lamp color & brightness, timer, and sound settings.

Bringing the Sketches to Life

Bringing the Sketches to Life

Bringing the Sketches to Life

No formal usability testing was done once the design phase was underway. All design improvements were made based on qualitative feedback from design critiques and follow-up interviews with participants.

No formal usability testing was done once the design phase was underway. All design improvements were made based on qualitative feedback from design critiques and follow-up interviews with participants.

No formal usability testing was done once the design phase was underway. All design improvements were made based on qualitative feedback from design critiques and follow-up interviews with participants.

Glowmode Setup

Glowmode Setup

Glowmode Setup

Combined light, timer, and sound settings for a designated session. This is really the heart of the app.

Combined light, timer, and sound settings for a designated session. This is really the heart of the app.

Before

Low-fidelity and mid-fidelity designs. User feedback indicated color settings and music would likely be lesser-used features, as they would most frequently want yellow/white light and could just play their music separately.

After

Streamlined version of set-up design to reduce cognitive load and prioritize key features. Color options were eliminated, and this version prioritizes the Pomodoro timer as the core function of the app.

Active Timer Screen

Active Timer Screen

Active Timer Screen

This is what users will see during an active working session.

This is what users will see during an active working session.

Before

Mid-fidelity active timer screen design. Main user feedback was that they wanted to see overall session agenda, not just current stage.

After

Improved active timer design shows breakdown of entire session with less distracting session controls.

Home Page Design

Home Page Design

Home Page Design

Default display for saved workflows and pending color chats, where I initially intended to have users store their Glowmodes and view pending color chats.

Default display for saved workflows and pending color chats, where I initially intended to have users store their Glowmodes and view pending color chats.

Before

Original vision for home page, with recently used Glowmodes at the top, pending color chats from friends, and pre-made community Glowmodes at the bottom. Users seemed to have trouble understanding exactly what Glowmodes were and didn't feel the need for so many options. They felt that exploring options would just take up unnecessary time as they were getting ready to start working.

Design feedback led me to completely eliminate the home page and rethink what the core screens even were. At this point I referred back to the insights I gathered during my research to remind myself why I was designing WorkGlow.

I came to realize that having all these configuration options was just causing a distraction and working against the integrity of the app. Rather than helping users stay focused and boost their productivity, I was distracting them with unnecessary features.

In particular, I thought back to the 4 core values I identified, and the only one not represented in the design was task management.

Design feedback led me to completely eliminate the home page and rethink what the core screens even were. At this point I referred back to the insights I gathered during my research to remind myself why I was designing WorkGlow.

I came to realize that having all these configuration options was just causing a distraction and working against the integrity of the app. Rather than helping users stay focused and boost their productivity, I was distracting them with unnecessary features.

In particular, I thought back to the 4 core values I identified, and the only one not represented in the design was task management.

After

Instead of redesigning the home page, I opted to make the home screen a dual timer set up and task management screen. Users can keep track of tasks they're working on during each individual working session by toggling back and forth between those two tabs. I also trimmed down the navigation by making the only two main screens the timer and color chats.

Final Prototype

Final Prototype

Final Prototype

Results

Results

Results

Easily Customizable Timer

Users can set their working and resting periods with ease.

Task Management

Dual timer and task management tab gives users an overview of their session and helps them keep track of their to do list asimultaneously.

Insights

Insights tab provides users with an overview of their completed sessions, including time spent during rest vs. working periods, and streaks.

Takeaways

Takeaways

Takeaways

Challenges and constraints

Challenges and constraints

Validation testing

Time constraints limited ability for validation testing, so I wasn't able to get feedback on the final design solution.

Design iterations

Time constraints also didn't allow for multiple high fidelity design iterations. Feedback was gathered during the low-mid fidelity phases.

Room for improvement

Room for improvement

User base

I think trying to design one-size-fits-all solution for everyone from high school students to university students to working professionals was maybe too ambitious. If I were to do this project again, I would probably narrow in on the user base a bit more.

Color chat feature

While it did make it to the final version, I would rethink incorporating the color chat feature. After reflecting more post-project I think it's an example of just designing for design-sake and losing sight of the actual problem that needs to be solved.

Gamification opportunities

I would've loved to consider potential gamification opportunities for the app, especially if I were narrowing the user base to students. Incorporating fun motivational tools to encourage users to return and complete more sessions would be super interesting.

What I learned

What I learned

Less is more

Sometimes less is more when it comes to design. With this project I was designing from a place of ego at times and wanting to incorporate too many features. Sometimes the simple solution is the best one!

Starting over

While it's not always feasible given time restrictions, it's totally okay to start over and accept that not all of your ideas will be winners.